Today, process mining and task mining play a critical role for businesses. They work alongside Robotic Process Automation (RPA) and facilitate organizations in adopting a data-guided approach to process optimization. Process Mining, by capturing the current state of any process from start to finish, creates in-depth process maps and flows, assisting business analysts and process consultants in determining areas for improvement. Process Mining and Task Mining applications collaborate with various enterprise systems like ERP, CRM, Finance, Accounting, Operations, HR, and other business applications to detect discrepancies in processes. Upon uncovering these discrepancies, they can be addressed and often automated using RPA bots. Task mining evaluates user activity on individual systems to determine the efficiency of a task within an overarching process, monitoring data from keystrokes to mouse clicks. Task mining accumulates user input from diverse applications necessary to fulfill a particular task. To interpret and analyze data for further investigation by business analysts and process consultants, task mining employs advanced technologies such as Optical Character Recognition (OCR), Natural Language Processing (NLP), and Machine Learning (ML) algorithms.

The implementation of process mining and task mining can pose challenges for mid-sized organizations, particularly regarding the lack of skilled resources and the expense of cutting-edge technology. With limited budgets, mid-sized organizations may be unable to invest in the most advanced process and task mining technologies or employ costly dedicated data analysts. Moreover, these organizations often have their data and processes spread across numerous systems and applications, impeding optimization efforts and the effective deployment of process and task mining. To excel in process mining and task mining projects, companies need skillful process optimization consulting and meaningful digital transformation insights, qualities that not all companies or external consultancies can deliver. To overcome these challenges, it is vital to adopt a strategic approach that accommodates the unique needs and constraints of mid-sized organizations. Forming a partnership with a reputable third-party provider with expertise in process and task mining, process optimization, and digital transformation consulting can be a powerful solution. Valenta embodies all these competencies, and we take great pride in offering these impactful services to our clients.

For mid-sized organizations seeking process enhancements through process mining and task mining, Valenta serves as an exceptional partner. We recognize the limitations that mid-sized organizations may face, such as constrained resources, workforce, expertise, and technology. By closely collaborating with these organizations, we help foster a process optimization mindset when devising their process and task mining strategies. Utilizing process mining and task mining technologies enables mid-sized organizations to refine their processes, reduce expenses, and obtain a competitive edge in today’s digital market. Our local Managing Partners boast expertise in process optimization, digital transformation, and process mining and task mining. They join forces with other local Managing Partners and Valenta’s onshore, nearshore, and offshore staff to deliver comprehensive services that effect real change. Our team excels at managing complex data environments, producing precise insights, and detecting areas for enhancement. Through collaboration with Valenta, mid-sized organizations can tap into the latest process and task mining technologies and best practices to reach their objectives, boost growth and profitability, and successfully undergo digital transformation. Please do not hesitate to contact us at any time to begin discussing optimization opportunities for your business.

Process mining is dependent on event log data from ERP, CRM, or standalone F&A, HRMS applications whereas Task mining is focused entirely on a business user’s interaction data on their systems such as Keystrokes, Mouse Clicks, or data entries. Both process and task mining technologies complement each other very well and assist Business Analysts and Process Consultants and AI assisted recommendations.

Our Process and Task Mining Team combines various technologies to give you the very best of Digital Transformation.

To gain wide scale acceptance, the technology must work, and our Team of Developers, Solution Architects, Business Analysts, Infrastructure Engineers, and Process Heads work closely with you and your team to create an Automation Mindset and more importantly define your Automation Strategy.

There is a sign off at each step to ensure no sub process or task is missed during the development phase and should there be any changes as per business requirements, the process is documented before redesign and development.

Our approach
Valenta believes in designing, modernizing, and building mission Critical technology systems which most clients depend on every day. We are focused, independent company, implementing Valenta’s Business-Unit Prototype, we make sure that strategic requirements are covered, and that the solution is built from end-to-end from a chosen business function.

Here are the three simple steps we take for Automation implementations:

End Results
The end results will consist of a centralized team in charge of finding and promoting interesting analysis across the entire organization.

Local teams will be empowered to create and innovate. The centralized team identifies the most successful work being done at a local level and provides a platform to share and promote this work at a corporate level.

Valenta’s Managed Automation service is designed to Measure and Govern automation programs to align with business outcomes. Using a Managed Service not only offers Companies a much faster ROI, but it also enables organizations to repurpose their in-house resources to more revenue driven activities.

Also, the below steps help in providing right analytics capabilities for real-time marketing insights and decision making.