There has never been a better time to implement Robotic Process Automation (RPA) in healthcare. With the COVID-19 pandemic, the healthcare industry will never be the same again and while this is not the first crisis the world has faced, it is certainly not the last either.
The healthcare sector is required to operate under the most stringent guidelines and with increasing patient needs, this sector is always under immense stress. While there have been several technological advancements in this space, administrative work is still a huge challenge and maintaining compliance is extremely critical.
RPA in healthcare can be put to very good use across several areas such as admission, diagnosis, treatment, and recovery. There are several processes under each of these categories in addition to the horizontal functions such as finance and accounting, human resources, IT support, procurement, and administration.
RPA across the healthcare ecosystem adds significant value in terms of time and cost savings and also improves patient experience and satisfaction as healthcare professionals and their teams are able to focus more on patient needs rather than spending time on administrative and compliance-related tasks which can now easily be automated and error-free.
