Managing a CRM implementation is an important role. It is also one that requires specific skill and knowledge. Increasingly the SMB clients that Valenta serve wish to bring on virtual staff as CRM platform administrators....Read More

Creating a sustainable company creates more resilience and ultimately better value for the business, employees, investors, and customers. In response to the pandemic, companies need to rethink the way they do business. They have to...Read More

At Valenta we do a lot of Zoho Consulting in the area of CRM. We have helped numerous clients with previous Zoho integrations. Additionally, we frequently help clients start new CRM projects. We always assess...Read More

At Valenta we perform a considerable amount of consulting around CRM. Two CRM platforms that we are consistently recommending to clients, and implementing, include Salesforce and Zoho. We make our recommendations after mapping what a...Read More

RPA projects at large enterprises can be very expensive. RPA projects in SMBs can be done cost effectively using an MSP and engaging a month-to-month service. Regardless of the business model … we believe strongly...Read More

How do CRM implementations fail? There are many reasons why CRM projects can fail. Implementing CRM for the first time, or doing a CRM migration, are important jobs and ones that come with many different...Read More