Virtual Assistants and Admins

Valenta > Staff Augmentation > Virtual Assistants and Admins

Virtual Assistants and Admins

At Valenta, we understand the significant impact that Virtual Assistants and Admins can have on businesses across Australia. They are the unsung heroes of virtual staffing, offering an array of skills and expertise that extend far beyond just administrative tasks. Our Virtual Assistants and Admins are versatile professionals who can be trained to fulfill a wide range of office duties in various departments and industries, whilst becoming an integral part of our clients’ teams and assuming specific responsibilities to support their unique business needs.

Our approach to Virtual Assistant and Admin staffing starts with a thorough analysis of the processes and workflows within the department in need of support. This enables us to identify any gaps in the workflow and clearly define the roles and responsibilities of each team member. We strive to ensure that the highest value and skilled individuals are performing the most critical tasks, freeing up business owners, executives, and other highly compensated staff from tasks that can be performed by a Virtual Assistant or Admin.

At Valenta, we take the time to understand our clients’ needs and define job descriptions upfront, providing tailored solutions that meet the specific requirements of each engagement. Our focus on quality support ensures that our Virtual Assistants and Admins become a valuable asset to our clients’ businesses, improving workflow, increasing profitability, and enhancing customer satisfaction.

Every type of company in Australia can benefit from Valenta’s Virtual Assistants and Admins. From administrative and back-office work to various tasks within different departments, there is always work that can be offloaded. By leveraging virtual admins and assistants, businesses can allow their existing staff to focus on what is most important, strategic, billable, or client-facing. With our dedicated local partners across Australia, we can help determine if this service is right for your business. Many of them have their own virtual assistants provided by Valenta and are available to speak about the transformative power of virtual staffing. Contact us today to learn more about our Virtual Assistant and Admin staffing solutions and how we can help your business succeed.

Why Choose Valenta?


Local Presence

Valenta has a strong presence in Australia with experienced Managing Partners who understand the local market and the unique needs of businesses in the region. Our Managing Partners provide a personal touch that many other outsourcing and staff augmentation providers lack, and remain a valuable resource for clients throughout the engagement.


Flexible Engagements

Valenta offers flexible engagement options to all of our Australian customers, with no lock-in contracts and the ability to ramp up or scale down quickly as needed. Our onboarding fee and monthly billing structure makes staff augmentation simple and hassle-free.

Dedicated Resources

Dedicated Resources

At Valenta, we believe in providing dedicated resources to our clients, rather than an anonymous pool of workers. Our clients work with a single dedicated Valenta employee who becomes familiar with their processes and interacts with them like any other in-house employee.


Staff Augmentation Team

When you work with Valenta, you get a whole team of experienced professionals, not just a single resource. In addition to our local Managing Partners, every employee is managed by a Valenta Team Leader and supported by other team members in similar roles. This structure ensures efficient and effective support for our clients.

Train, global labour pool

Global Labor Pool

Finding the right staff for roles in Australia can be a challenge, but with Valenta’s staff augmentation services, businesses can tap into a global labor pool to access the best talent at a competitive cost. Our network includes experienced professionals in countries such as India, the Philippines, and Malaysia, the Caribbean, with plans to expand into eastern Europe and Northern Africa.

forecasting, process and Transperancy

Process and Transparency

At Valenta, we follow a tried and tested process for delivering high-quality staff augmentation services, known as the Valenta Way. This transparent approach ensures consistency and quality in everything we do.

operations, comprehensive services, INCREMENTAL STRATEGY

Comprehensive Services

Valenta can provide staff augmentation support for businesses across a wide range of functions and industries, including Accounting, Finance, IT, Operations, HR, Sales, Marketing, and Support. Whether you need to fill traditional roles or support new information economy positions, Valenta has the staff and expertise to meet your needs.

Compliance and Security, INTEGRATOR

Compliance and Security

Valenta is ISO 27001 and ISO 9001 certified, and takes compliance and security seriously. Our service centers are equipped with both physical and non-physical controls to ensure the safety and confidentiality of our clients’ data.

Virtual Assistants and Admins can help the following departments

  • Finance
  • Accounting
  • Sales
  • Marketing
  • Human Resources
  • Operations
  • Customer Support
  • Information Technologies

Virtual Assistants and Admins fill the following roles

  • Clerical work
  • Back office work
  • Agreement & contract processing
  • Collections calls
  • Customer outreach
  • First level support calls
  • Market research
  • Onboarding staff administration
  • Offboarding staff administration
  • Benefits administration
  • Executive assistance
  • Calendar management
  • Travel arrangements
  • Expense processing
  • Data and report collection
  • Meeting note taking
  • Client information gathering
  • CRM data entry
  • ERP data entry
  • Appointment setting
  • Routine correspondence

Virtual Assistants and Admins can help these businesses


Insurance companies


Real Estate Investment firms

Property Management


Healthcare providers

Accounting practices


Law Practitioners


Financial Planners




Supply & Logistics



Telecommunication providers


Utility providers




Consumer Goods




Oil & Gas

Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission.  We do this through process consulting, digital transformation, and the automation of tasks. We also do this by providing staff augmentation.  Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees.

When it comes to staff augmentation and providing Valenta Virtual Assistants and Admins our goals are as follows:

  • Help our clients focus on their customer and clients
  • Help businesses acquire needed skills that may be difficult to find
  • Help businesses reduce staffing expenses
  • Complement and work hand in glove with existing staff
  • Increase your business’s revenue and profitability
  • Increase your business’s productivity and efficiency
  • Offer our clients flexible engagements and commercial terms

Please reach out to us to discuss your staffing requirements. We look forward to serving you and helping your business.

Valenta Pricing Packages

Virtual Assistant

Full Time

From $ 2,500 per month

Part Time

From $ 1,250 per month

How Can Virtual Assistants Help Your Business Accomplish More?